eGovernment for citizens

Welcome to the eGovernment websites for citizens. On the following websites you find useful information as well as tips and tricks all around eGovernment.

eGovernment works best when all citizens and as many areas as possible are involved in the process. It should enable businesses and citizens to make enquiries and file applications electronically, receive comprehensive information online, and make it easier to conduct transactions with public authorities. Special emphasis must be placed on customer orientation.

For citizens, eGovernment means being able to apply online for various services and documents such as grants, income tax forms or criminal record certificates. Some documents, like the residential registration form, will become obsolete because authorities will be able to exchange information electronically with each other directly.

The following subject areas could be of interest to you: